What is SIP Calling?

SIP calling is as easily answered as most of the advanced telecommunications topics we cover in that, once you break down the acronyms into meaningful definitions, everything makes a bit more sense. What is SIP calling is one of the many different SIP Trunking topics that is addressed in brief our SIP Trunking FAQ’s, but we’ll dive a bit more in depth, here.

WORLD OF CALLS Platform Features

POWERFUL CONTROL PANEL

We offer a powerful easy-to-use control panel to manage all aspects of your account. You can easily purchase and manage phone numbers; add, change or discontinue service; review and export real-time call data records and modify your billing preferences.

DIALER TRAFFIC WELCOME

Most SIP trunking providers avoid outbound dialer and telemarketing traffic. We have special arrangements with upstream carriers who welcome type of traffic and can accommodate this need. Simplify identify this in your trunk settings to avoid surcharges for dialer traffic on our regular service.

REAL-TIME CALL DATA RECORDS

Call Data Records (CDRs) can be useful in understanding your true communications needs and also give you a view of business activities. All of your CDRs are available in the Control Panel and are shown in near real-time. You can easily view today’s calls or search up to a year in the past. CDRs can also be downloaded as a .CSV file.

How do SIP Work?

Traditional business phone systems consist of two key components. The PBX, which provides call management and features such as Auto Attendants and voicemail, and the PRI lines which connect calls to the PSTN (Public Switched Telephone Network) where they are routed to the destination telephone. When SIP trunks are utilized, the IP-enabled PBX connects to the data network instead of the PRI lines, and the voice traffic travels the Internet to connect to the PSTN. SIP Trunks can also be used with analog adapters or SIP-to-T1 gateways, allowing you to keep your legacy PBX equipment and take advantage of lower telecom costs.

Why do Businesses Choose SIP Service?

While there are many advantages to the VoIP SIP trunk approach, the primary drivers are cost and flexibility. SIP trunking eliminates the need for PRI lines and the associated cost. Unlike PRI lines, which contain 23 channels, SIP trunks can be purchased in increments as low as one channel, or one concurrent call. This gives businesses the ability to purchase and pay for only what they need and to easily scale as capacity requirements change.

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